Delivery in the Netherlands usually takes place within two working days. PostNL will try to deliver at your delivery address several times, if you're not home. After three days, the package will be left at a PostNL collection office. You can collect your order within the next two weeks.

Delivery outside the Netherlands usually takes place between two and ten working days. Within the EU, delivery time is typically three days. The final delivery time depends on the speed with which the local PostNL partner processes the shipment

After dispatching your order, we send you the Track & Trace information. You can follow your parcel to see at which day and time the parcel is delivered at your delivery address. If you do not receive Track & Trace information after ordering, your order has been sent in an envelope. You are then not required to receive the order in person.

Are you not sure if you can be home at any delivery time? Then, you should add a delivery address that is open during office hours, where someone can sign for the parcel, for example your office.

If you have additional requests regarding shipping and delivery, you can leave them in the comment box at the checkout page. We are happy to help you with special requests and we'll see what's possible.